Personal Information means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email ID, credit card number, cardholder name, card expiration date, information about your mobile phone, DTH service, data card, electricity connection, Smart Tags and any details that may have been voluntarily provide by the user in connection with availing any of the services on Marinelookout When you browse through Marinelookout, we may collect information regarding the domain and host from which you access the internet, the Internet Protocol [IP] address of the computer or Internet service provider [ISP] you are using, and anonymous site statistical data.
Use of Personal Information
We use personal information to provide you with services & products you explicitly requested for, to resolve disputes, troubleshoot concerns, help promote safe services, collect money, measure consumer interest in our services, inform you about offers, products, services, updates, customize your experience, detect & protect us against error, fraud and other criminal activity, enforce our terms and conditions, etc. We also use your contact information to send you offers based on your previous orders and interests. We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, gender, etc.). We use this data to customize your experience at Marinelookout, providing you with content that we think you might be interested in and to display content according to your preferences.
A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Marinelookout uses cookie and tracking technology depending on the features offered. No personal information will be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Links to Other Sites
Our site links to other websites that may collect personally identifiable information about you. Marinelookout is not responsible for the privacy practices or the content of those linked websites.
Marinelookout has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
We love to get it right for you, every single time you trust us with your purchase. We want you to have an absolutely headache-free experience.
When are returns not possible?
There are certain scenarios where it is difficult for us to support returns:
Time frame for refund request
The time frame to raise any refund is one week ( 7 days ) from the date of purchase. There will be no refund is possible latter in any case.
I've still not received the refund to my bank account. Why?
If you have received a mail from us confirming your refund request then rest assured that we have initiated your refund request and are following up with financial organizations for the same.
Sometimes financial organizations take a longer time to process the refund request. However, if the refund hasn't happened by the date we promised, you can contact us. We will gladly help you.
How long will it take to process my cancellation request?
Once you request the cancellation of item(s) in your order, it will take us a maximum of 1-2 business days to cancel the order and initiate a refund. You will be notified of the same by email.
However, if you opt for having the money transferred back to the source of transaction, it may take up to 7-10 business days for the respective banks to process the refund. Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by Marinelookout.
What are the modes of refund available after cancellation?
In order to confirm cancellation of points, the money will be refunded back to the payment mode/account that was originally used to make the transaction.
For any assistance please do contact us at [email protected] or write to:
Business Contact Person- Dr. Pankaj Kumar
Panihati Muncipal Market, 1st floor/1/C53
Station Road, Sodepur
Marinelookout is an intiative by seagoing Mariners to make life easy for the marine fraternity either at sea or at MMD. With Marinelookout we deals with several areas of maritime industry like - Day to day MMD oral Questions. Specific blogs inscribing the questions faced. Separate ePariksa section which prepares you for the written exams of MEO Class IV. Pre Sea Section is for the Cadets at College, which provides them the gateway to Sea. Its to help them understand the basic topics in a simplified manner. Marinelookout has a very dedicated team of young guns who are fired up to perform. We also have Chief Engineers and Masters who make us a complete organization.In the upcoming years we are going to create a marine knowledge hub over the internet. Its just a matter of time, be with us now and you can avail the fruits ever.